Greeting Hello, [Customer’s Name]. This is X from Dream Greener Lawn & Landscape. How are you today?” Introduction I’m calling to follow up on the proposal we emailed you regarding [specific service/project]. I wanted to ensure you received the proposal and see if you require […]

Health and Safety Preparations Keep all persons, pets, and personal property indoors while Dream Greener is on your property. Unlock gates and move vehicles from working areas to ensure access and safety. Remove all pet waste from lawn areas. Fully bury and/or clearly mark, stake, […]

Dear [Customer’s Name], Thank you for your new year wishes. Thank you, too, for communicating with us about your snow service concerns. Client feedback is helpful to us in evaluating and improving our snow clearing and anti-snow/ice surface treatment services and, so, is ultimately helpful […]

Here are some potential flags to look out for when receiving inquiries from customers: Vague or unclear requests: If a customer’s request is unclear or lacks detail, it may be a sign that they are not serious about the project or are not sure what […]

Dear [Customer’s Name], Thank you so much for your thoughtful note! We truly appreciate your kind words about our services and team. It means a lot to us to know that our efforts have made a positive impact on your experience. If you have a […]