Dream Greener
Warranties & Policies
How To Prepare For Dream Greener Service Visits
Health and Safety Preparations prior to each Dream Greener service visit:
Please keep persons, pets, and personal property indoors at all times while Dream Greener is on your property for the performance or provision of services and/or products, whether or not directly in or around the service area(s). No outdoor area, whether gated and/or locked, will be safe or secure and/or sufficiently protective from injury or harm.
Remove all pet and animal waste. Neither animal feces nor animal urine are healthy for people or plants, shrubs, or grasses. Parasites, disease, and infection can be passed to other living things and the waste can destroy, damage, dry up, or discolor grasses, plants, and shrubs. For the health and safety of our personnel, Dream Greener’s management has instructed its field crews to postpone service until and reschedule after the client has cleared the animal waste from the grounds.
Fully bury and/or, respectively, clearly mark, stake, and/or protect: objects, obstacles, obstructions, and/or equipment that:
- Protrude from surfaces, and/or
- Are or will be concealed, whether by ground or weather conditions or otherwise, amidst the property or on or near the service areas (e.g., water shut-offs, electrical boxes, sewer vents, hydrants, etc.) or amidst elements of the lawn and/or landscape, whether normally placed above-ground or underground (e.g., “invisible fences,” utility cables/wires/pipes, irrigation or sprinkler components/heads/lines, etc.), and/or
- Would create or contribute to damage or injury to any property or persons.
If you are unable to perform these preparations, please advise and/or request that your original third-party vendor/provider do so or request that Dream Greener do so at your expense and direction.
Ensure that you communicate and provide accurate information to Dream Greener regarding all property lines, easements, ownership, and conditions of the property — Dream Greener will be relying solely on the information you provide.
Simply put, the purpose of these preparations is to protect all persons, pets, and property from injury, damage and/or cleanups resulting from or in any way related to undisclosed, unknown, unseen, unsafe, hazardous, and/or dangerous conditions on your property and to enable Dream Greener to provide its services safely, efficiently, and effectively.
Thank you, in advance, for your attention, assistance, and cooperation in preparing for our service visits. For further details, please call or email our office or refer to your Dream Greener service agreement.
As always, you are welcome to seek our personal attention and/or expert advice, should questions or problems arise or should you wish to secure our services, by contacting us or by calling us at 412.835.1035 at any time.
Lawn Renovation & Installation Warranty
Dream Greener Lawn & Landscape, LLC brings years of professional experience and knowledge to your property and to every property it serves.
From our suggestions on seed and sod selections, to installation best practices, instructions to you for your lawn and plant health care, to our follow-up visits and service, you receive, and benefit from, best practices, personnel, and products!
Ultimately, the care of your grounds is a partnership. Dream Greener and you each have responsibilities. We highly recommend our lawn health and mowing programs. These programs include proper mowing and leaf management practices and care. Soil health treatment, fertilizer, weed and disease control and treatment.
Proper watering, fertilization, pest, and wildlife management practices each have a significant and cumulative impact on the health of your lawn — in addition to the quality, content, and conditions of, in, around, and below the soil as well as acts of nature and other events and circumstances beyond our control, for which no reasonable measures taken will prevent or control. As a consequence, we offer limited warranties under very specific conditions, presented below.
For your reference, this document provides our policies, procedures, and specific warranties:
LAWN SEEDING AND LAWN INSTALLATION
Lawn Repairs and Seeding (excluding aeration and overseeding):
Limited Warranty for New Seeding: *
The Limited Warranty period is six (6) weeks from the completion of the initial seeding installation. Seed germination occurs between Week 2 and Week 3, depending on the seed variety and the client following the proper cultural practices. If you notice areas where grass seed has not germinated after Week 3, please contact us as soon as possible, well before the end of Week 6, to schedule additional seeding to those areas. After our follow-up service, your new grass should be at maturity by the end of Week 6, the conclusion of the limited warranty period.
NEW LAWN OR SOD INSTALLATION
Limited Warranty for New Lawn Installation: *
The Limited Warranty period is six (6) weeks from the completion of the lawn hydroseeding and sod installation. Root establishment occurs between Week 2 and Week 3, depending on the seed variety and the client following the proper cultural practices. If you notice areas where the roots have not established after Week 3, please contact us as soon as possible, well before the end of Week 6, to schedule additional service to those areas. After our follow-up service, your lawn/sod should be well-rooted, established, and mature by the end of Week 6, the conclusion of the limited warranty period.
Any areas where growth has not occurred, after the limited warranty period, is likely to be evidence of a different problem or issue related to other ground or ecological conditions, unrelated to the lawn/sod installation process.
Tree & Shrub Warranty
POLICIES, PROCEDURES, AND WARRANTY INFORMATION
Dream Greener Lawn & Landscape, LLC brings years of professional experience and knowledge to your property and to every property it serves.
From our suggestions on plant and seed selections, to installation, to our instructions to you for your lawn and plant health care, to our follow-up visits and service, you receive, and benefit from, best practices, personnel, and products!
Ultimately, the care of your grounds is a partnership. Dream Greener and you each have responsibilities. We highly recommend our tree and shrub health program. Service includes liquid and granular fertilizer injections, disease and insect motoring and treatment.
Proper watering, trimming and pruning, fertilizer, pest and disease programs each have a significant and cumulative impact on the health of your grounds — in addition to the quality, content, and conditions of and in and below the soil as well as acts of nature and other events and circumstances beyond our control, for which no reasonable measures taken will prevent or control.
WARRANTY FOR TREES AND SHRUBS
All trees and shrubs that we source, deliver, and install, One (1) year from the installation date. If the tree or shrub dies within that year, a replacement of equal value will be installed. We do not offer a guarantee on annuals, perennials, or ground covers.
*The Warranty does not cover the following categories of occurrences:
- Acts of nature (including, but not limited to, weather conditions, hurricanes, lightning, heavy rains, washouts, ponding and pooling of water, etc.)
- The quality, content, and conditions of, in, around, and below the soil (including, but not limited to, clay, rocks, microbes, pathogens, etc.)
- Events or circumstances beyond our control (including, but not limited to, improper care or damage by humans, pets, pests, or wildlife).
Lawn Mowing Policy
OUR MOWING BEST PRACTICES, POLICIES AND GUIDELINES.
When Dream Greener Lawn & Landscape provides services to you, we make a commitment to you — to help you establish, enhance, and maintain the health and appearance of your grounds, reliably and responsibly. Because of that responsibility, we provide our mowing services on an annual basis throughout the mowing seasons. This enables us to provide you with the highest level of attention, to monitor your turf conditions in detail, to identify problems as they arise, and to consistently maintain your lawn, week after week, month after month, throughout the mowing seasons.
The annual mowing service fee for your property reflects our commitment week after week throughout the mowing seasons and also takes into account your property’s square footage, topography, terrain, natural and man-made obstacles and impediments, and special needs, if any. In the course of these service visits to your property, our professional crews will also be examining the turf for emerging problems and their possible causes. We will report our findings to you and suggest possible solutions for your consideration.
You can pre-pay the annual fee and enjoy a five percent (5%) fee reduction or select our standard monthly payment plan so that your mowing invoices are predictable and consistent throughout the mowing season.
Our standard mowing service plan enables us to provide peace of mind, reliable service, and value to our clients, efficiently and effectively.
To keep your lawn healthy, it is our company policy to mow no more than one-third of the lawn’s height at a time. While depending on grass type, growth rates, and fertilizer treatments, it is best to cut grass at an approximate height of three inches for the most common grass types in our region.
Changes in weather and/or ground conditions and/or rate of growth may require us to adjust our mowing height or mowing area or mowing frequency to prevent scalping or shocking your lawn and/or to encourage deep root growth. When cut too short, the grass exposes shallow roots which will depend on surface water for nourishment, making the lawn more susceptible to weed and disease invasion, drought, and heat damage. Our aim is to maintain the grass height appropriate for the good health and appearance of the turf.
When possible, we mulch the lawn clippings and leave as compost. This recycles nutrients into the soil, which means your lawn won’t need as much fertilizer. Clippings also act as mulch, keeping the soil moist and cool to prevent water and heat stress. Our mulching mowers makes clippings small for quick absorption into the soil and have mulch guards to help to minimize the spread of clippings into your landscape beds.
As always, we promise to be responsive, reliable, and responsible to you for the quality of our work. We’ll make it right! You are welcome to seek our expert advice or personal attention when questions or problems arise or to request additional cuts or to secure additional services by emailing us at info@dreamgreener.com, or by calling us at 412.835.1035.
Invisible Fence Policy
Invisible Dog Fence on Client’s Property: It’s Your Responsibility; Please Mark with Flags.
Clients are responsible for marking the invisible dog fence throughout the property PRIOR to Dream Greener crews providing any service to your property that would break the fence line, such as shovel edging, sod cutting or aeration services.
Dream Greener crews are NOT responsible for repairing (or paying for the repair) of any broken lines.
In most cases, the company who installed/maintains your fence will happily supply you with flags to properly mark the fence throughout your property.
Even when the best practices are performed, a lawn may have poor health if over- or under- or improperly mowed. Learn about proper mowing by asking the Dream Greener specialist.
As always, year-round, we promise to be responsive, reliable, and responsible to you and to fulfill and satisfy your needs for full-service, full-time, professional service.
Our Commercial and Residential Landscaping Services
With in-depth knowledge and advanced technology, we approach every project with care, attention to detail, and a commitment to your satisfaction. We're passionate about the work we do and look forward to creating and maintaining beautiful, life-enriching outdoor spaces for you with a variety of personalized services:
With a registered landscape architect on our team, we can manage larger, more complex projects for our clients. We can provide full-scale site analysis, design, and permit coordination and filing.
Landscape Architecture
Our collaborative landscape design process starts with a Dream Meeting, where we get to know your property and your wishes. We'll provide expert recommendations based on your budget and your needs, and we'll pull it all together with a detailed proposal for your approval. Visit our Landscape Design page to learn more.
Landscape Design
From sod installation or mulch to seasonal plantings, drainage solutions, and sustainable landscaping, our landscape installation crew can do it all. We work safely, efficiently, and with respect for your property. Visit our Landscape Installation page to learn more.
Landscape Installation
With paver patios, firepits, and more, we create beautiful, livable spaces that are as comfortable and inviting as your living room. You'll look forward to the opportunity to spend more time outside when your space is customized to meet your needs. Visit our Outdoor Living Page to learn more.
Outdoor Living
We offer year-round property care, including edging, garden maintenance, leaf removal, tree and shrub pruning, and seasonal cleanup. Take those outdoor chores off your to-do list. Visit our Landscape Maintenance page to learn more.
Landscape Maintenance
As lawn care specialists, we provide fertilization, fungus treatment, aeration, overseeding, mowing, and weed control, and you'll enjoy the best lawn you've ever had. We take a precise scientific approach, setting the standard for the industry. Visit our Lawn Care page to learn more.
Lawn Care
We use integrated pest management practices to achieve and maintain an ecologically friendly environment for beneficial insects while controlling damaging pests. With a certified arborist on our team, we provide care and fertilization for small trees (20’ and under with no power lines). Visit our Tree and Plant Health Care page.
Tree and Plant Health Care
We'll get you through the winter with responsive snow plowing and ice removal. Maintain safe, usable sidewalks, stairs, and driveways all season long. Visit our Snow page.
Snow and Ice
We work with a few local business owners and property managers to provide reliable outdoor living design and installation, lawn care and treatment, landscape maintenance, snow and ice management, and tree and shrub services. Visit our Commercial Services page.
Commercial Services
Creating a Positive Client Experience
Your project is personal to us, and it makes us happy to know you appreciate the care we take to ensure everything about your landscape is just right for you. Learn more about our work in the Mt. Lebanon area by reading what our clients have to say:
A Friendly, Hassle-Free Experience
from Start to Finish
With our years of experience in Mt. Lebanon, Pennsylvania, we've developed a streamlined process to take any project from start to finish. This is how it works:
Mt. Lebanon
Upper St. Clair
Peters Township
Bethel Park
Bethel Park
Presto
South Fayette Township
South Fayette Township
Rosslyn Farms
Rosslyn Farms
Pittsburgh
Pittsburgh
Oakdale
Oakdale
Landscape Contractors Serving Mt. Lebanon, PA, and the Surrounding Communities
At Dream Greener Lawn & Landscape, we provide residential landscape maintenance and lawn care, outdoor living design and installation, small tree services, plant health care, pest control, and snow removal in the Mt. Lebanon area. We work with homeowners and select business owners and property managers in the following communities:
- Mt. Lebanon, PA
- Upper St. Clair, PA
- Peters Township (McMurray / Venetia), PA
- Presto, PA
- Southpointe, PA
- South Fayette Township, PA
- Rosslyn Farms, PA
- Bethel Park, PA
- Canonsburg, PA
- Washington, PA
- Oakdale, PA
- Pittsburgh, PA
- Shadyside, PA
- Sewickley, PA
mprove Your Skills and Grow Your Career While Earning Competitive Pay
At Dream Greener Lawn & Landscape, we've cultivated a culture of courtesy and kindness, where all team members are heard and valued. We support your personal and professional growth with top pay, health insurance, paid vacation and personal days, ongoing training, and more. If you're friendly, hard-working, and passionate about advancing your career in the outdoor space industry, we hope you'll apply today. Visit our Careers page to learn more and fill out our application form.
Work With Landscape Contractors Who Take Pride In Their Work
Everything we do starts with an understanding of what you want—and what your property needs. Our science-based approach ensures we provide the required treatment, in the required amount, while taking care to protect pollinators and your home and family. Get to know us, then fill out our contact form to get started on your landscaping project in Mt. Lebanon, Pennsylvania.
