Dear [Customer’s Name], Thank you for responding to our auto-renewal notice. As one of our [most] valued clients, your satisfaction is our top priority! Your reply indicates that you may have concerns about your service. Regarding your [X] service(s), how can we better address [your […]
Read MoreDear [Customer’s Name], Thank you for responding yesterday to our most recent email to you. As one of our most valued clients, your continuing feedback and communication with us about your service concerns is most appreciated! Our reciprocal communication is helpful to us and to […]
Read MoreMAINTENANCE SERVICES PHONE INQUIRIES/PROCESS Start Call “Thank you for calling Dream Greener Lawn & Landscape, this is _____ how may I help you”? Do you have an account with us? (if not, ask for their full name, address, phone number, email). Initial Customer Qualification How […]
Read MoreConsult with us. Our responsive, knowledgeable office staff will answer your questions and/or set up a meeting at your property with our service specialist to discuss your lawn and landscape dreams. If we miss your initial inquiry, you’ll receive a follow-up from us in 24 […]
Read MoreDear [Customer’s Name] Thank you for your interest in Dream Greener’s services for your lawn and landscape. Before we undertake the re-writing of the proposal with the break-out items you have requested, we assure you that the fee quoted in the existing proposal represents the […]
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