Dream Greener
Warranties & Policies

Lawn Renovation & Installation Warranty

Dream Greener Lawn & Landscape, LLC brings years of professional experience and knowledge to your property and to every property it serves.

From our suggestions on seed and sod selections, to installation best practices, instructions to you for your lawn and plant health care, to our follow-up visits and service, you receive, and benefit from, best practices, personnel, and products!

Ultimately, the care of your grounds is a partnership. Dream Greener and you each have responsibilities. We highly recommend our lawn health and mowing programs. These programs include proper mowing and leaf management practices and care. Soil health treatment, fertilizer, weed and disease control and treatment.

Proper watering, fertilization, pest, and wildlife management practices each have a significant and cumulative impact on the health of your lawn — in addition to the quality, content, and conditions of, in, around, and below the soil as well as acts of nature and other events and circumstances beyond our control, for which no reasonable measures taken will prevent or control. As a consequence, we offer limited warranties under very specific conditions, presented below.

For your reference, this document provides our policies, procedures, and specific warranties:

LAWN SEEDING AND LAWN INSTALLATION

Lawn Repairs and Seeding (excluding aeration and overseeding):

Limited Warranty for New Seeding: *

The Limited Warranty period is six (6) weeks from the completion of the initial seeding installation. Seed germination occurs between Week 2 and Week 3, depending on the seed variety and the client following the proper cultural practices. If you notice areas where grass seed has not germinated after Week 3, please contact us as soon as possible, well before the end of Week 6, to schedule additional seeding to those areas. After our follow-up service, your new grass should be at maturity by the end of Week 6, the conclusion of the limited warranty period.

NEW LAWN OR SOD INSTALLATION

Limited Warranty for New Lawn Installation: *

The Limited Warranty period is six (6) weeks from the completion of the lawn hydroseeding and sod installation. Root establishment occurs between Week 2 and Week 3, depending on the seed variety and the client following the proper cultural practices. If you notice areas where the roots have not established after Week 3, please contact us as soon as possible, well before the end of Week 6, to schedule additional service to those areas. After our follow-up service, your lawn/sod should be well-rooted, established, and mature by the end of Week 6, the conclusion of the limited warranty period.

Any areas where growth has not occurred, after the limited warranty period, is likely to be evidence of a different problem or issue related to other ground or ecological conditions, unrelated to the lawn/sod installation process.

Tree & Shrub Warranty

POLICIES, PROCEDURES, AND WARRANTY INFORMATION

Dream Greener Lawn & Landscape, LLC brings years of professional experience and knowledge to your property. From plant selection and installation to ongoing care and maintenance, we strive to provide best practices, personnel, and products. The care of your grounds is a partnership; both Dream Greener and the client have responsibilities. We highly recommend our tree and shrub health program, which includes liquid and granular fertilizer injections, disease and insect monitoring, and treatment. Factors such as proper watering, trimming, pruning, fertilization, pest and disease management, soil conditions, and acts of nature significantly impact the health of your grounds. Some events and circumstances are beyond our control, regardless of preventative measures.

WARRANTY FOR TREES AND SHRUBS

Dream Greener offers a Lifetime Warranty for trees and shrubs we source, deliver, and install, provided the client continuously enrolls in and maintains our Full-Service Continuous Care Program. This program must include:

Our Plant Health Program (liquid and granular fertilizer injections, disease and insect monitoring and treatment)
Bed Care Services (pre- and post-emergent weed control, and manual/liquid weeding)
Annual Trimming and Pruning Care
Mulch or Composting Services

If a warranted tree or shrub dies while the client is enrolled in the Full-Service Continuous Care Program, Dream Greener will replace it with a tree or shrub of equal value and original installed size at no additional cost.

For clients not enrolled in the Full-Service Continuous Care Program, a standard One (1) Year Warranty applies from the installation date. If the tree or shrub dies within that year, Dream Greener will replace it with one of equal value.

Warranty Exclusions

This warranty does not cover:

We do not warrant Dogwood trees, Colorado Spruce, annuals, perennials, or ground covers (including all evergreen ground covers).

Acts of God: Events such as weather conditions (including but not limited to hurricanes, lightning, heavy rains, washouts, ponding, and pooling of water).
Events Beyond Our Control: Damage or death caused by improper care, human actions, pets, pests, or wildlife.

Lawn Mowing Policy

Dream Greener Lawn & Landscape Mowing Best Practices, Policies, and Guidelines

Dream Greener is committed to establishing, enhancing, and maintaining the health and appearance of your grounds reliably and responsibly. Our annual mowing service provides consistent, high-quality care throughout the mowing season.

Annual Mowing Service Fee: Your annual fee reflects our commitment to weekly service throughout the mowing season and considers your property's size, topography, obstacles, and special needs. During each visit, our crews assess your turf's health, reporting findings and suggesting solutions. Please note: we do not reduce the annual mowing fee for missed service visits due to weather, road closures, or exterior home remodeling projects.

Mowing Best Practices:

Consistent Height: We maintain a consistent mowing height, generally around three inches (depending on grass type, growth rate, and fertilization), never removing more than one-third of the grass blade at a time. This promotes deep root growth, making your lawn more resistant to weeds, disease, drought, and heat stress.

Clipping Management: Depending on weather conditions, we either mulch or bag grass clippings. When mulching, we return nutrients to the soil, reducing the need for fertilizer. Our mulching mowers minimize clipping spread into landscape beds. If conditions require, we will bag clippings to maintain a clean appearance and prevent thatch buildup.

Adaptive Mowing: Weather, ground conditions, and growth rates may necessitate adjustments to mowing height, area, or frequency to prevent lawn damage and promote healthy growth.

Communication and Service: We strive for responsive, reliable, and responsible service.

For questions, concerns, additional cuts, or other services, please contact us at info@dreamgreener.com or 412.835.1035.

Invisible Fence Policy

Invisible Dog Fence on Client’s Property: It’s Your Responsibility; Please Mark with Flags.

Clients are responsible for marking the invisible dog fence throughout the property PRIOR to Dream Greener crews providing any service to your property that would break the fence line, such as shovel edging, sod cutting and/or aeration services.

Dream Greener crews are NOT responsible for repairing (or paying for the repair) of any broken lines.

In most cases, the company who installed/maintains your fence will happily supply you with flags to properly mark the fence throughout your property.

Even when the best practices are performed, a lawn may have poor health if over- or under- or improperly mowed. Learn about proper mowing by asking the Dream Greener specialist.

As always, year-round, we promise to be responsive, reliable, and responsible to you and to fulfill and satisfy your needs for full-service, full-time, professional service.

Our Commercial and Residential Landscaping Services

With in-depth knowledge and advanced technology, we approach every project with care, attention to detail, and a commitment to your satisfaction. We're passionate about the work we do and look forward to creating and maintaining beautiful, life-enriching outdoor spaces for you with a variety of personalized services:

Learn More

Landscape Architecture

Landscape Design

Landscape Installation

Outdoor Living

Landscape Maintenance

Lawn Care

Tree and Plant Health Care

Snow and Ice

Landscape Lighting

Pest Control

Creating a Positive Client Experience

Your project is personal to us, and it makes us happy to know you appreciate the care we take to ensure everything about your landscape is just right for you. Learn more about our work in the Mt. Lebanon area by reading what our clients have to say:

A Friendly, Hassle-Free Experience

from Start to Finish

With our years of experience in Mt. Lebanon, Pennsylvania, we've developed a streamlined process to take any project from start to finish. This is how it works:

STEP 1: 15-Minute Consultation Call

STEP 2: Personalized Assessment & Dream Meeting

COMPREHENSIVE MAINTENANCE PROGRAMS:

Our licensed and certified experts will personally visit your property to gain a thorough understanding of your specific needs, allowing us to craft customized solutions for all aspects of your lawn care, garden maintenance, and outdoor living design requirements.

For landscape maintenance, we conduct our exclusive Dream Greener Analysis, which involves a meticulous inspection of your lawn, trees, plants, and hardscaping features. This comprehensive assessment empowers us to pinpoint potential issues and highlight areas for enhancement.

DESIGN/BUILD:

In design/build projects, the pivotal Dream Meeting comes into play. The investment for this is only $125. During this meeting, we meticulously evaluate your property while attentively listening to your preferences and requests. From this foundation, we begin shaping a plan that harmonizes with your vision, ensuring our proposed design not only meets but surpasses your expectations.

At this stage, we provide a design estimate fee and engage in discussions about the investment needed to transform your envisioned outdoor space into reality.

STEP 3: Plan Proposal

STEP 4: Plan Approval + Agreement Signing

STEP 5: Installation and Continuous Care

For lawn maintenance, treatments, and snow services, we aim to commence within 10 business days of agreement signing, subject to weather conditions. As for landscape maintenance and design/build projects, we can begin work as early as two weeks, considering any particular plant and material needs. Throughout your project, we'll ensure you're consistently informed of progress with regular updates, eliminating any uncertainty about the project's advancement.

STEP 6: Final Walkthrough + Ongoing Maintenance

When our team has finished your design/build project, your assigned project manager will accompany you on a comprehensive property walkthrough to ensure your utmost satisfaction with the results. We'll discuss the warranties and any maintenance requirements or ongoing services to keep your property looking great. for lawn, landscaping, and snow services, you can count on us to keep you well-informed with continuous communications throughout all four seasons and during scheduled visits. Your beautiful property is our priority, year-round!

Washington

South Strabane Township

Eighty Four

Mt. Lebanon

Rosslyn Farms

Carnegie

Pittsburgh

Rosslyn Farms

Robinson Township

Oakdale

Imperial

McDonald

Oakdale

Sewickley

Wexford

Moon Township

Presto

South Fayette Township

Bethel Park

Upper St. Clair

McMurray

Peters Township

South Park Township

Jefferson Hills

Finleyville

Venetia

Canonsburg

Cecil

Landscape Contractors Serving Mt. Lebanon, PA, and the Surrounding Communities

At Dream Greener Lawn & Landscape, we provide residential landscape maintenance and lawn care, outdoor living design and installation, small tree services, plant health care, pest control, and snow removal in the Mt. Lebanon and Pittsburgh area. We work with homeowners and select business owners and property managers in the following communities:

Mt. Lebanon, PA
Upper St. Clair, PA
Peters Township (McMurray / Venetia), PA
Presto, PA
Southpointe, PA
South Fayette Township, PA
Rosslyn Farms, PA
Bethel Park, PA
Canonsburg, PA
Washington, PA
Oakdale, PA
Pittsburgh, PA
Sewickley, PA
South Strabane Township, PA
South Park Township, PA
Robinson Township, PA
Finleyville, PA
Moon Township, PA
Edgeworth, PA
Jefferson Hills, PA
Eighty Four, PA
Cecil, PA
Imperial, PA
McDonald, PA
Wexford, PA
Carnegie, PA

mprove Your Skills and Grow Your Career While Earning Competitive Pay

At Dream Greener Lawn & Landscape, we've cultivated a culture of courtesy and kindness, where all team members are heard and valued. We support your personal and professional growth with top pay, health insurance, paid vacation and personal days, ongoing training, and more. If you're friendly, hard-working, and passionate about advancing your career in the outdoor space industry, we hope you'll apply today.

Visit our Careers page to learn more and fill out our application form.

Join Our Team

Work With Landscape Contractors Who Take Pride In Their Work

Everything we do starts with an understanding of what you want—and what your property needs. Our science-based approach ensures we provide the required treatment, in the required amount, while taking care to protect pollinators and your home and family. Get to know us, then fill out our contact form to get started on your landscaping project in Mt. Lebanon, Pennsylvania.

Dream Greener Warranties & Policies