How do your billing cycles work? #

Our billing cycles are designed to ensure efficient and effective service while providing you with premium value.

What is required before scheduling and performing services? #

Before scheduling and performing services, we require the client to electronically approve the Proposal and complete the Authorization for Payment through our payment portal.

How soon can you get started? #

For lawn mowing, plant health care, and snow management services, we aim to begin service within 7-10 business days. However, please be aware that the actual start date may vary due to factors such as scheduling demand and weather conditions.

For landscape maintenance, design, and construction projects, the scheduled start date can vary and is influenced by factors like scheduling demand, weather conditions, and the time of year. It’s important to note that the design and construction process can take an average of 4-6 weeks or longer, with April, May, and June being the busiest months due to the peak season for landscaping services.

Our project management team is committed to providing process updates and timelines and will work with you to determine a suitable start date that aligns with your requirements and our availability.

What happens when weather interferes with my normal service day? #

In the event of inclement weather or unfavorable conditions that hinder our ability to provide regular service, we will make every effort to reschedule promptly. Our team will communicate with you to keep you informed and find the most suitable alternative service day.

If I wanted to cancel for any reason, what do I need to know? #

We understand that circumstances may change, and you may need to cancel our services. Please refer to our cancellation policy for specific details, including any applicable fees or requirements. Our dedicated team is here to assist you with any necessary arrangements.

What other services do you provide? #

At Dream Greener, we take pride in offering a comprehensive range of services to meet all your landscaping needs. From detailed landscape construction planning and design to ongoing lawn, landscape, plant, and pest care programs, our holistic approach ensures that your property remains stunning throughout the year. Additionally, we serve as a reliable intermediary, connecting you with reputable contractors for specialized tasks like large tree removal or fence installation. We invite you to schedule a one-on-one consultation with us to discuss your projects and discover how we can turn your vision into reality. To explore our complete range of services, please visit our Services page.

Who typically makes up your client base? #

Dream Greener serves both families and businesses, specializing in landscape installation and maintenance services designed for high-end residential and commercial clients. We are committed to delivering exceptional quality and personalized service to enhance the beauty and functionality of your outdoor spaces.