Dear [Customer’s Name],
Thank you for responding yesterday to our most recent email to you.
As one of our most valued clients, your continuing feedback and communication with us about your service concerns is most appreciated!
Our reciprocal communication is helpful to us and to our clients, in our ongoing efforts to accommodate our clients’ wishes, to exceed our clients’ expectations, and to improve our services.
As always, we’re happy to re-examine and re-evaluate your needs to address both your budget concerns and the conditions of your property. Let’s schedule a visit to review!
Regarding the Russian Sage, I was advised that it had been replaced, as we promised. If that was my misunderstanding, I apologize and will, at no charge, of course, replace it in the spring.
Again, as one of our valued clients, we are grateful for your continuing confidence and patronage and look forward to speaking with you and to visiting you soon!
Kindest Regards,
Dream Greener Lawn & Landscape, LLC
Licensed and Insured
4991 Library Road Bethel Park, PA 15102
www.dreamgreener.com 412.835.1035